Clean Email 4+

I never write reviews for Apps, but this email program absolutely compelled me to do so! Truly, I had downloaded at least 5 other programs that work on computer and mobile (FYI, I tried Spark, Newton, Edison, Canary) in an effort to seamlessly and efficiently keep up with my personal Gmail and my work Outlook accounts -- this is the only program that gave me what I was looking for. The program makes it so simple and intuitive to filter messages from senders that you don't need to see, whether they are new or old, and get effectively organized. Kudos to the developers, well done and THANK YOU!

Hello David. Thank you for your extensive review. We are happy we were able to help and don't forget our support is always available in case you have any issues or questions.

I was looking for a "clean email" application maintained on Mac (after years using an application available now only on mobiles). The price was moderate and the reviews decent. The trial for 1000 mails was not good enough as I have many requested and unrequested subscriptions and wanted mostly to use it to "unroll" them.
I paid the subscription and went on using it.
To my surprise, after marking many e-mails for unsubscribe I was surprised not find an "apply" button at the end. I knew I am introuble - and my inbox was flooded with messages with "user does not exist on our listserver" (as the subscription was cancelled by the first unsubscbe). I have many years of working as a computing specialist and shouldn't have been surprised by an application of poor quality - but the praise in reviews was unqualified and I did not follow the negative reviews (the ones I looks first usually). The makers did also refuse to refund me (although refund requests made in less tha 14 days are legally mandatory in many countries). This application is not worth even the 1 star the Appstore mandates.

We are sorry if your experience with our email service didn’t work as expected. Our service also includes a 7 days trial for all automated features and payment was not necessary to try the Unsubscriber. It is hard for us to say what happened there as we do not have enough details, but currently our Unsubscriber does not have a way of making multiple selections before applying an action. For each sender listed in the Unsubscriber, the user must individually choose if want to Unsubscribe or keep in Inbox (other options are also available). It is not possible to select more senders to unsubscribe from as that would make it easy to overlook important senders and unsubscribe by mistake.

The notifications emails you received were likely not because you were already unsubscribed (that is possible too, but our system can not know that) but because the senders you tried to unsubscribe from were using invalid emails for receiving unsubscribe requests. Some rogue newsletters do that especially so that users can not unsubscribe, some other emails are invalid for various reasons. Either way, all email servers will return a delivery failed notification when emails are sent to an invalid address.

We regret you haven't given our support a chance to explain what may have happened there and the causes of your issues. The terms of our service (including the refund terms) and publicly listed on the website and within the limit of the law.

To the developers... this is a great looking email app. I really like the feel of it. My issue is that man, once it "analyzes" the emails and you click to continue on, that first screen is like overload with buttons. I get what you are trying to do, but maybe ease users into it by providng a "traditional" view so they can get used to ALL the tools that are immediately in your face. I'll admit, my first impression is I don't even want to bother with the learning curve I assume is on this. If there is no real learning curve, it FEELS like there will be, again, because of the crazy amount of buttons you are hit with and all the views. I'll probably circle back at some point, but decided not to give it a shot yet until I am ready to really sit down and click or read or stumble through everything. But again, I do really like the design.

Hello Webberto. Thank you for taking the time to tell us your thoughts. We strive to help our customers get exactly what they need and feedback like that is what helps us understand issues better and improve. We’ve already implemented a lot of things people asked for and will think about the best way to implement your suggestions too. We already have some ideas that we are working on.